INFORMATION

Evergreen Alpine Academy (EAA) is owned and operated by Evergreen Outdoor Center Ltd.

Hereinafter, the "Internship Program" will be referred to as "the Program."

The booking terms and conditions outlined below apply to all bookings made through Evergreen Outdoor Center Ltd. These terms may be updated from time to time; however, any changes will only be valid if confirmed in writing by Evergreen Outdoor Center Ltd.

All bookings for the Program are subject to these terms. By making any payment to us or attempting to make a booking, you will be deemed to have accepted these terms and conditions.

The information provided on our website, in brochures, and in all communications is accurate to the best of our knowledge. Any guides or estimates, including those regarding expected costs, are provided in good faith but may differ from actual outcomes.

In the event of any discrepancy or inconsistency between different language versions of these terms and conditions, the English version shall prevail.

ENROLMENT

To secure your enrolment, you must accept the terms and conditions of all parties involved in the Program. These include the terms and conditions of Evergreen Outdoor Center Ltd, ski resort lift pass, accommodation providers, and applicable local authorities.

You are required to complete two payments:

• A deposit of 50% of the total amount at the time of booking to reserve your place.

• A balance payment of the remaining 50% at least two months before the Program start date to confirm your enrolment.

You will also be required to sign a waiver prior to the commencement of the Program.

The Program includes an employment contract under the Evergreen International Ski School department, conditional upon the successful completion of the CSIA/ CASI Level 1 Instructor Course.

Evergreen Outdoor Center Ltd reserves the right to reject any application it deems unsuitable for the Program. In such cases, the payment will be refunded in full.

LEVEL 1 INSTRUCTOR COURSE

Standard terms and conditions on the CSIA/CASI Level 1 Instructor Course apply, except in relation to cancellation and rescheduling.

Evergreen Outdoor Center Ltd will cover the cost of the first attempt at the Level 1 course. Any subsequent retests will be at the participant’s expense.

PRICE

Evergreen Outdoor Center Ltd reserves the right to adjust the price of the Program before confirming your booking. Prices are subject to change until full payment has been received. Variations in government levies, taxes, exchange rates, or fuel costs may affect pricing.

In the event of a price increase:

• Evergreen Outdoor Center Ltd will absorb the first 3% of any increase.

• Any increase exceeding 3% will be charged to you.

• If the total increase exceeds 10%, you may request a full refund in writing.

AMENDMENT OR CANCELLATION (BY YOU)

You may request an amendment or cancellation by submitting a written request via email to academy@evergreen-hakuba.com. Evergreen Alpine Academy will make reasonable efforts to accommodate such requests; however, some changes may be beyond our control. An administrative fee will apply for approved amendments.

Cancellations after payment are not eligible for a refund.

We strongly recommend that you purchase travel insurance to protect yourself in the event of injury or illness. While Evergreen Alpine Academy may assist in submitting insurance claims, we do not guarantee compensation.

AMENDMENT OR CANCELLATION (BY US)

Evergreen Outdoor Center Ltd will endeavor to notify you of any changes or cancellations as promptly and reasonably as possible. While every effort will be made to avoid disruptions, we reserve the right to alter or cancel bookings if necessary.

We also reserve the right to cancel your booking if you fail to pay the deposit or balance by the due date.

Changes or cancellations caused by events beyond our control (e.g., war, civil unrest, natural disasters, pandemics, technical failures, or extreme weather) do not qualify for compensation or refunds.

Participants must be fully insured against injury, illness, and loss. Evergreen Outdoor Center Ltd is not liable for costs arising from program interruption due to such events. No refunds will be issued for early withdrawal.

LIABILITY

Evergreen Outdoor Center Ltd accepts no liability for arrangements made independently of the Program, including, but is not limited to, any element organized or arranged in conjunction with your program such as; accommodation, travel, visas, employment, and insurance.

Evergreen Outdoor Center Ltd do not responsible for failure to purchase adequate insurance or improper use of ski resort passes. Any penalties incurred due to misuse of passes will be the responsibility of the participant.

Liability for all other losses is limited to the invoiced value of the Program.

Evergreen Outdoor Center Ltd has no control whatsoever over weather conditions, forecasting, or the reporting of. Therefore, it is agreed that Evergreen Outdoor Center Ltd cannot guarantee the quality or quantity of snow or conditions and does not accept any liability for cancellation or interruption to your program.

We may take photographs or videos during the Program for use in marketing materials. If you do not consent to this, please notify us in writing. Furthermore, where photographs and videos have been provided to Evergreen Outdoor Center Ltd, the owner of such recordings shall be deemed to have provided Evergreen Outdoor Center Ltd with a royalty free license to use, edit, and copy as they see fit.

YOUR RESPONSIBILITIES

You must ensure that you have all required documentation, such as (but not limited to) travel documentation, travel insurance, passport, visas, medical report, international driving license (if required) before the Program starts. If you are unable to travel due to having incorrect or incomplete documentation, you will be responsible for any associated extra costs.

Evergreen Outdoor Center Ltd recommends that all participants purchase personal travel insurance as soon as their program booking has been confirmed for the complete period of the program.

You are aware that the program that you are booking can be physically demanding. You agree that you are in appropriate physical and mental condition to undertake the program. You are obliged to inform Evergreen Outdoor Center Ltd of any medical condition or pre-existing medical condition that could affect your performance on the program. In case that you have some medical requirements, you must provide the information and a doctor approval to enroll in the program before the start.

You agree to conduct yourself with propriety at all times and not disrupt the enjoyment of others on the program. Any behavior deemed to be unsuitable or that harms the reputation of Evergreen Outdoor Center Ltd, will result in the individual/s being removed from the program. Evergreen Outdoor Center Ltd will be entitled to recover the cost of any damage or loss caused by the individual/s. No refunds will be payable for any unused components of the package.

Wearing a helmet is mandatory during all EAA courses or programs.

Japanese law prohibits the drinking of alcohol and use of Tabaco products under the age of 20. The use of illicit drugs is totally forbidden with in the laws and constitution of Japan. Any incident concerning these and other illegal actions on the part of the undersigned, will result in the immediate expulsion from the program without any refund of program fees or the reimbursement for loss of accommodation, ski passes, flight changes, legal fees or other such costs to the individual. Evergreen Outdoor Center reserves the right to take legal action against the undersigned for any loss of business or public standing with in the local and international community due to the actions of the individual. Continuous drinking, coming to class drunk or causing a disturbance with in Evergreen facilities or in public. Such offences will result in the expulsion from the program no refund. At the same, any incident regarding sexual harassment clause, Child protection clause or Theft clause. Such offences will result in the expulsion from the program no refund.

You must accept the terms and conditions and a correct usage of resorts season pass and Hakuba rules.

All of the above may also have police involvement and legal ramifications.

EISS (Evergreen International Snowsports School) provides the work experience and employment. They can impose their own code of conduct. They reserve the right to remove any program participants who repeatedly breach behavioral and presentation standards. No refunds will be payable for any unused components of the package.

You will immediately pay in full for any loss or damage to accommodation or property caused by you. In the event that loss or damage to accommodation or property occurs and the perpetrator is not identified to Evergreen Outdoor Center satisfaction, all the students who use the facility where the loss or damage takes place or who are accommodated in the establishment where the loss or damage takes place shall be jointly and severally liable to pay for such loss or damage. Please note that some accommodation providers require damage deposits to be paid. It is, therefore, in your best interests to leave the accommodation as it was found, as deductions for breakages, damage or leaving the accommodation unclean may be made.

COMPLAINTS

Evergreen Outdoor Center Ltd will endeavor to settle any complaints amicably and promptly. If you should have any problems whilst participating on a program, you should inform your Evergreen Outdoor Center Ltd program manager in writing. Any further complaints must be made within 28 days of the end of your Program. Evergreen Outdoor Center Ltd will address a complaint within 14 days of the written receipt.